Contact us
We value your inquiries and feedback. For any questions, concerns, or assistance regarding our products—including Headphones, Keyboards, and Game Controllers—please reach out to us via email. Our dedicated support team is ready to help you with order status, product specifications, warranty issues, or general inquiries.
Email Support
For prompt and efficient service, send your message to our official email address:
We strive to respond to all emails within 24-48 business hours. Please include your order number (if applicable) and a clear description of your inquiry to help us assist you faster.
Company Address
If you need to send physical correspondence or returns (please contact us via email first for return authorization), our office address is:
KhibinCore
123 Tech Avenue, Suite 400
San Francisco, CA 94105
United States
Business Hours
Our support team operates Monday through Friday, 9:00 AM to 6:00 PM (PST/PDT). We are closed on major public holidays. Emails received outside these hours will be addressed on the next business day.
Important Notes
- Please do not send sensitive personal information via email unless requested by our support team.
- For faster service, clearly state the product category (Headphones, Keyboards, or Game Controllers) in your subject line.
- We do not offer phone support at this time; all inquiries should be directed to the email above.