Privacy policy

At KhibinCore, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our online store and purchase products such as headphones, keyboards, and game controllers. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This may include:

  • Personal Identification Information: Your name, billing and shipping address, email address ([email protected] for inquiries), and payment details (processed securely by third-party payment providers).
  • Order Information: Details about the products you purchase, such as headphone models, keyboard types, or game controller variants.
  • Technical Data: Your IP address, browser type, device information, and browsing behavior on our site (e.g., pages viewed, time spent).
  • Cookies and Tracking Technologies: We use cookies to enhance site functionality and analyze traffic. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your data solely for legitimate business purposes, including:

  • Processing and fulfilling your orders for headphones, keyboards, and game controllers.
  • Communicating with you about order updates, shipping, and customer service via email ([email protected]).
  • Improving our website, product offerings, and user experience.
  • Complying with legal obligations, such as tax and record-keeping requirements.
  • Preventing fraud and ensuring the security of our platform.

We do not use your information for marketing purposes without your explicit consent.

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption: All sensitive data, including payment information, is encrypted using SSL/TLS technology during transmission.
  • Storage: Your personal data is stored on secure servers with restricted access. We retain your information only as long as necessary to fulfill orders and comply with legal requirements (typically up to 5 years after your last purchase).
  • Third-Party Processors: We use trusted payment gateways and shipping partners who adhere to strict data protection standards. They are prohibited from using your data for any other purpose.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: With payment processors, shipping carriers, and IT support services necessary to complete your order.
  • Legal Compliance: If required by law, court order, or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Your Rights

Depending on your location, you may have the following rights under applicable privacy laws (e.g., GDPR, CCPA):

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your data, subject to legal retention requirements.
  • Objection: Object to the processing of your data for certain purposes.
  • Data Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking

Our website uses cookies to improve functionality and analyze usage. Types of cookies we use include:

  • Essential Cookies: Required for site operation, such as maintaining your shopping cart.
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Functional Cookies: Remember your preferences for a better experience.

You can disable cookies in your browser settings, but this may affect site performance.

7. International Data Transfers

As we serve customers globally, your data may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable laws by using standard contractual clauses or other approved mechanisms.

8. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: [email protected]

We are dedicated to addressing your inquiries promptly and transparently.