Shipping policy

Shipping Policy

At KhibinCore, we are committed to delivering your Headphones, Keyboards, and Game Controllers in a timely and secure manner. Please review our shipping policy below for details on how we process and deliver your orders.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method applies to all orders placed on our website, regardless of product type or destination.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and the delivery address. Please note that free shipping is not available for any orders. The exact shipping cost will be displayed at checkout before you complete your purchase.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Standard Shipping generally takes between 5–10 business days for domestic addresses and 10–20 business days for international destinations. Please allow additional time for customs clearance for international orders.

Order Tracking

Once your order is shipped, we will send a tracking number to the email address you provided. You can use this tracking number to monitor the status of your delivery via our carrier’s website. If you do not receive tracking information within 5 business days of placing your order, please contact us at [email protected].

Shipping Restrictions

We currently ship to most countries and regions. However, some remote areas or locations with specific customs regulations may experience delays or restrictions. If your address is not eligible for Standard Shipping, we will notify you via email and provide further instructions.

Lost or Damaged Items

KhibinCore takes great care in packaging your items to prevent damage during transit. In the rare event that your order arrives damaged or is lost in transit, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement or refund as appropriate.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please reach out to our support team at [email protected]. We are here to help.